// Warranty Registry
Your installation. Documented from day one.
Shield7 supplies and installs every component of your enclosure, and warrants the result directly. When something needs attention, there is one company to call.
Every Shield7 installation is recorded against the exact glass, hardware, finish, coating, and configuration installed in your home, and tied to a certificate you can retrieve years later.
No card to save. No guessing what hardware was used. No digging through old invoices.
Why a registry instead of a warranty card?
Because years from now, the hard part should not be figuring out what was installed.
When your Shield7 project is completed, your warranty record preserves the specifications that matter, including, where applicable:
- Glass type
- Glass thickness
- Glass clarity
- Protective coating
- Hardware type
- Hardware finish
- Configuration
- Installation date
- Applicable warranty version and terms
Your certificate is a permanent reference point if service is ever needed, and something you can hand to the next owner if you sell.
What Shield7 Covers
These are Shield7's own limited warranties, backed by us, on residential installations of new glass and hardware supplied and installed by Shield7.
2-Year Shield7 Limited Workmanship Warranty
Your installation is covered against defects in Shield7 workmanship for 2 years from the installation date.
If Shield7 determines a covered issue resulted from our installation work, we will correct it at no charge, including the labor and service visit reasonably necessary to complete the repair.
Covered workmanship issues may include installation-related alignment, fastening, fitting, and component positioning attributable to Shield7's work.
2-Year Shield7 Limited Glass Warranty
Glass supplied and installed by Shield7 is warranted by Shield7 for 2 years from the installation date against defects in the glass itself, including defective tempering, spontaneous breakage attributable to inclusions or incomplete tempering, and errors in cutting, notching, drilling, or edgework.
For an approved glass claim, Shield7 will supply and install replacement glass matching the original specification at no charge.
Visible surface and edge conditions must be noted at installation acceptance or reported within 7 days. Glass is evaluated under recognized industry practice: viewed from 36 inches under normal lighting, without magnification.
Breakage from impact, misuse, thermal stress, building or substrate movement, remodeling, storms, or work by others is not a covered glass defect. Neither are hard-water etching, mineral staining, or scratches occurring after installation acceptance.
3-Year Shield7 Limited Hardware Warranty
Hinges, clamps, handles, pulls, rollers, brackets, and connectors supplied and installed by Shield7 are covered for 3 years against functional failure during normal residential use.
1-Year Sweeps, Seals & Sealant Coverage
Vinyl sweeps, seals, gaskets, and sealant are covered for 1 year from installation against defects in material, manufacture, or application, including adhesion failure and separation.
These are consumable components in a wet environment. Wear, deformation, loss of seal from normal use, and cosmetic changes such as discoloration or mildew are not defects. After the first year, these are standard maintenance items and can be replaced by Shield7 as needed.
12-Month Complimentary Adjustment
A newly installed glass door sometimes needs a minor adjustment once it has settled into regular use.
Every qualifying Shield7 installation includes one complimentary routine adjustment during the first 12 months. If a door needs minor hinge or alignment work, contact us and we will take care of it.
This adjustment does not extend any warranty period.
EnduroShield® Protective Coating
EnduroShield is the one component of your installation covered by someone other than Shield7. The coating is manufactured and warranted by EnduroShield, with its own terms, registration requirements, and claim process. Our role is to document exactly what was applied and help you make a qualifying claim.
When qualifying new glass is professionally treated with EnduroShield, the coating carries EnduroShield’s 10-year limited manufacturer warranty. Professional application to existing glass carries EnduroShield’s 5-year limited warranty. Your project documentation identifies which applies.
This warranty covers the performance of the protective coating. It is not a Shield7 labor, hardware, or glass warranty of any duration, and it does not cover glass replacement or installation labor.
EnduroShield coverage is subject to the manufacturer’s own registration, care, and eligibility requirements.
Coverage at a Glance
Backed by Shield7
- Workmanship and installation labor for 2 years from the install date.
- Glass, against defects in the glass itself, for 2 years from the install date.
- Hardware, including hinges, clamps, handles, and rollers, for 3 years against functional failure in normal use.
- Vinyl sweeps, seals, and sealant for 1 year from the install date.
- Visible glass surface and edge conditions, reportable within 7 days of installation.
- One complimentary adjustment visit within the first 12 months.
- One transfer of remaining coverage to a new owner at the same property, recorded within 60 days, for a $75 administrative fee.
Backed by EnduroShield®
- 10-year manufacturer limited warranty on qualifying new glass professionally treated with EnduroShield.
- 5-year manufacturer limited warranty on professional application to existing glass.
Residential installations only. Full terms at warranty terms.
We Stay in Touch When It Matters
Warranty communication should be useful, not another marketing email.
Day 30
Your installation has settled into normal use. If something is rubbing or sitting differently, this is the time to tell us.
Month 6
A reminder to check your cleaning routine, hardware, sweeps, and glass condition. In South Florida, hard-water buildup is far easier to manage early than after several years.
Year 1
Your sweeps, seals, and sealant coverage and your complimentary adjustment period are approaching expiration.
Year 2
Your Shield7 workmanship and glass warranties are approaching expiration. We will tell you what remains covered.
Before Year 3
Your Shield7 hardware warranty is approaching expiration. If a hinge, clamp, handle, roller, or other covered component is not functioning properly, contact us before coverage ends.
These reminders are a courtesy. It remains the customer’s responsibility to report covered conditions to Shield7 within the applicable coverage period.
// Selling your home?
Your Shield7 installation record can go with it.
Eligible Shield7-issued coverage may be transferred one time to a new owner of the same property, for whatever time remains on the original coverage.
The transfer must be recorded with Shield7 within 60 days of the property’s transfer of title. An administrative fee applies.
The original installation date does not change, and transferring does not restart or extend any warranty period.
EnduroShield’s manufacturer warranty is separate and is issued to the original purchaser. Confirm current transfer eligibility with EnduroShield.
Either way, your certificate gives the next owner something genuinely useful: a documented record of the glass, hardware, finish, coating, installation date, and coverage originally provided.
Care Matters
Different glass, hardware, and coating products have different maintenance requirements.
For EnduroShield-treated glass, follow the current EnduroShield care instructions supplied with your installation. For hardware finishes, follow the care instructions provided with your project.
Use only cleaning products, tools, and methods approved for the installed products.
Damage caused by abrasive tools, prohibited chemicals, improper maintenance, or cleaning methods contrary to the applicable care instructions is not covered.
Glass panels, doors, and hardware are not designed or warranted to support body weight. Do not use glass or hardware as a grab bar or handrail, or to support fixtures, doors, towels, or other loads.
About Frameless Shower Enclosures
Frameless enclosures are designed to control normal shower spray while maintaining the minimal hardware and clearances that define frameless construction.
They are not designed or warranted to be watertight.
Small amounts of water may escape around doors, hinges, glass gaps, sweeps, thresholds, or other openings depending on shower-head placement, water pressure, curb design, wall conditions, and how the shower is used.
If Shield7 determines that abnormal water escape is directly caused by a covered installation defect, we will address it under the workmanship warranty.
// Questions
Frequently Asked Questions
Shield7 does, directly. Our glass warranty comes from us, not from a supplier you have never heard of. If a defect shows up in the glass, there is one company to call and one company responsible.
Verify a Certificate
Enter a Shield7 certificate number to confirm installation and coverage information.
Verify a certificateYour Warranty Documents
Your Shield7 portal keeps your warranty documents, installation record, care instructions, and certificate together.
Open my portalPrefer to call? Reach us at (561) 248-0809 with your certificate number.
Full warranty terms, conditions, and exclusions: Shield7 Warranty Terms v1.0